Contact Information
| Office: Email: Phone: |
 |
115 Sam Wilson Hall smallm@etsu.edu 423-439-5303 |
Areas of Research
- Managing Manufacturing and Information Technology Projects
- Supply Chain Management
- Benchmarking
- Quality Management
- Production and Service Operations Management Systems
Classes Taught
MGMT 3050 – Decision Science
MGMT 3100 – Production/Operations Management
MGMT 4357/5357 – CIM
Brief Biography
D.B.A., Cleveland State University
M.B.A., Howard UniversityB.A., University of the West Indies, Barbados